Support

We're here to help.

If you're experiencing an issue with one of our applications or services, or have a question, please reach out using any of the methods below.

Common Questions

How do I delete my account?
You can delete your account from within the app under Settings → Account → Delete Account. Alternatively, email support@nasterra.com and we will process the deletion within 48 hours.

How do I request my data?
Email privacy@nasterra.com with the subject "Data Request" and we will provide a copy of your data within 30 days.

I found a bug. How do I report it?
Please email support@nasterra.com with a description of the issue, your device model, and OS version. Screenshots or screen recordings are helpful.

Where can I find your Privacy Policy?
Our Privacy Policy is available at nasterra.com/privacy.